FAQ

I have never played escape room. How does it work?

Escape room is a physical adventure game in which players are closed into a thematic room and have to solve a series of puzzles and riddles using clues, hints and strategy. Usually players have 60 minutes to complete the mission. The point of all the game is to have fun.

I don't speak English. How can I play?

You don't need any specific language to play our rooms. All the instructions and our website are translated to English, Greek and Russian. If you need help during the game, you just wave to the camera and we communicate through pictures.

Is there any age limit?

Children from ages 8-12 are encouraged to participate but must be accompanied by an adult. This can be the teacher of the school group, parents, familiar or one of our game masters.

How many people can play?

Our rooms are designed for 2-6 players. If you are 7-8 people for the same room, bear in mind, that you have to share the space, puzzles and success between each other.

Is it scary?

Rooms are decorated to create the suitable atmosphere according to the theme. They do not in any case cause stress or fear.

Am I really locked into the room?

We have rooms, where you are locked and other rooms, where you are not. It depends on the mission you have to complete. However, there is always an emergency key left right next to the door, so you can come out any time you do not feel comfortable.

How do I start the game?

In our rooms, you can do different puzzles in the same time. Therefore, there are more than one start points.

How can I get help if I stuck with a clue?

There will be a Game Master following your progress through the camera. You have the option to ask for a hint any time you need waving to the camera.

What if I cannot get out within 60 minutes?

The clues in each room are designed to be solved in 1 hour. However, there are cases, when you need just few more minutes to finish the last puzzle. Depending on the availability of the room, we can give you couple of extra minutes just to finish the last steps of the game.

I am claustrophobic, can I play?

You are able to open the door any time you wish, as the key will be left inside, right next to the door. However, if you feel more comfortable and your team agrees, you can play the game with the door open.

What time shall I arrive?

Please arrive at least 10 minutes earlier, as we have to give you some instructions before the game starts.

Can I book outside the regular schedule?

We are happy to arrange customized appointment. Please give us a call to arrange this.

Can I make a last minute booking?

Please give us a call and we will do our best to fit you in.

How can I cancel my booking?

In case you cannot keep your booking, please give us a call or send an sms to +357 96754459 including your name and time/date of the booking you wish to cancel.

Do you have any promotion or discount?

All our temporary promotions are posted on our Instagram and Facebook page. Follow 'Escape Games Logiccastle' social media to be up to date or ask our crew.

Can I take photos or videos inside the rooms?

In order to provide the same surprise and exciting experience for all future teams, we do not allow to take pictures/videos inside the rooms.

Can I pay with card?

We can only accept cash payment.